{"id":12979,"date":"2021-01-08T11:32:18","date_gmt":"2021-01-08T10:32:18","guid":{"rendered":"http:\/\/www.argotractors.com\/repuestos-y-servicios-2\/supporto-tecnico\/"},"modified":"2021-02-10T15:08:23","modified_gmt":"2021-02-10T14:08:23","slug":"soporte-tecnico","status":"publish","type":"page","link":"https:\/\/argotractors.com\/es\/repuestos-y-servicios-2\/soporte-tecnico\/","title":{"rendered":"Soporte t\u00e9cnico"},"content":{"rendered":"

[vc_row full_width=\u00bbstretch_row_content_no_spaces\u00bb content_placement=\u00bbmiddle\u00bb css=\u00bb.vc_custom_1610355683503{background-image: url(https:\/\/www.argotractors.com\/wp-content\/uploads\/2021\/01\/header-argotractors-supporto-tecnico.jpg?id=12585) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb el_class=\u00bbcustomRowMedium customRowWithSubheader\u00bb][vc_column][vc_empty_space height=\u00bb30px\u00bb][vc_column_text el_class=\u00bbdark customTitleSubheaderPage\u00bb]<\/p>\n

SOPORTE T\u00c9CNICO<\/h1>\n

[\/vc_column_text][vc_empty_space height=\u00bb30px\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row\u00bb el_class=\u00bbcustomQuoteAzienda\u00bb css=\u00bb.vc_custom_1610967366535{background-color: #ededed !important;}\u00bb][vc_column bbvcedo_x_large_css=\u00bb.vc_custom_1506680534713{padding-right: 150px !important;padding-left: 150px !important;}\u00bb bbvcedo_laptop_tablet_landscape_css=\u00bb.vc_custom_1506680534717{padding-right: 50px !important;padding-left: 50px !important;}\u00bb bbvcedo_tablet_portrait_css=\u00bb.vc_custom_1506680534719{padding-right: 20px !important;padding-left: 20px !important;}\u00bb][vc_empty_space height=\u00bb35px\u00bb][vc_column_text]<\/p>\n

ASISTENCIA<\/strong><\/h3>\n

[\/vc_column_text][vc_empty_space][vc_column_text]<\/p>\n

Garantizar un producto siempre de vanguardia, ofreciendo a los clientes y colaboradores las mejores condiciones y oportunidades de crecimiento, es una de las misiones de Argo Tractors, que encuentra en el servicio de asistencia y soporte t\u00e9cnico su perfecta expresi\u00f3n.
\nLa competencia y la profesionalidad del equipo de asistencia y las innovadoras herramientas digitales que se ponen a disposici\u00f3n de la red de concesionarios, han permitido que Argo Tractors responda siempre a las necesidades y exigencias del cliente final, garantizando un soporte oportuno y cualificado.<\/p>\n

[\/vc_column_text][vc_empty_space][vc_single_image image=\u00bb12599″ img_size=\u00bbfull\u00bb alignment=\u00bbcenter\u00bb el_class=\u00bbimgSemifullService\u00bb][vc_empty_space height=\u00bb35px\u00bb][\/vc_column][\/vc_row][vc_row gap=\u00bb15″ equal_height=\u00bbyes\u00bb css_animation=\u00bbnone\u00bb el_id=\u00bbcustomBottoniIniziali\u00bb el_class=\u00bbcustomButtonUnderSlider\u00bb][vc_column][vc_empty_space height=\u00bb35px\u00bb][vc_column_text]<\/p>\n

SOPORTE T\u00c9CNICO<\/strong><\/h3>\n

[\/vc_column_text][vc_empty_space][vc_column_text]<\/p>\n

Gracias al equipo cualificado de asistencia t\u00e9cnica y a los instrumentos digitales innovadores – Argo Service 2.0 y Argo Report \u2013 puestos a disposici\u00f3n de la red de concesionarios, Argo Tractors puede ofrecer un soporte t\u00e9cnico inmediato y capaz de responder a todas las exigencias de los clientes<\/p>\n

[\/vc_column_text][vc_empty_space][vc_row_inner equal_height=\u00bbyes\u00bb][vc_column_inner el_class=\u00bbcustomColumnHomeOne\u00bb width=\u00bb1\/3″][vc_column_text el_class=\u00bbcustomTitleBlockSelected\u00bb]<\/i>FIELD SUPPORT[\/vc_column_text][vc_column_text el_class=\u00bbcustomSubTitleBlockSelected\u00bb]Personal itinerante que asiste a los mec\u00e1nicos de los concesionarios directamente in situ[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=\u00bbcustomColumnHomeDue\u00bb width=\u00bb1\/3″][vc_column_text el_class=\u00bbcustomTitleBlockSelected\u00bb]<\/i>HELP DESK[\/vc_column_text][vc_column_text el_class=\u00bbcustomSubTitleBlockSelected\u00bb]Servicio de soporte al personal itinerante y centro de conexi\u00f3n con los sectores calidad, producci\u00f3n e ingenier\u00eda a fin de mejorar el producto[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=\u00bbcustomColumnHomeTre\u00bb width=\u00bb1\/3″][vc_column_text el_class=\u00bbcustomTitleBlockSelected\u00bb]<\/i>WARRANTY[\/vc_column_text][vc_column_text el_class=\u00bbcustomSubTitleBlockSelected\u00bb]Gesti\u00f3n de las reclamaciones y campa\u00f1as de mejora de producto[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=\u00bbyes\u00bb][vc_column_inner width=\u00bb1\/6″ offset=\u00bbvc_hidden-sm vc_hidden-xs\u00bb][\/vc_column_inner][vc_column_inner el_class=\u00bbcustomColumnHomeQuattro\u00bb width=\u00bb1\/3″][vc_column_text el_class=\u00bbcustomTitleBlockSelected\u00bb]<\/i>TECH DOC[\/vc_column_text][vc_column_text el_class=\u00bbcustomSubTitleBlockSelected\u00bb]Producci\u00f3n de manuales t\u00e9cnicos, de uso y mantenimiento. Manuales de taller[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=\u00bbcustomColumnHomeCinque\u00bb width=\u00bb1\/3″][vc_column_text el_class=\u00bbcustomTitleBlockSelected\u00bb]<\/i>TRAINING[\/vc_column_text][vc_column_text el_class=\u00bbcustomSubTitleBlockSelected\u00bb]Gesti\u00f3n de la formaci\u00f3n t\u00e9cnica para los mec\u00e1nicos de los concesionarios e instructores de las filiales y de los distribuidores, ahora tambi\u00e9n On Line[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00bb1\/6″ offset=\u00bbvc_hidden-sm vc_hidden-xs\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row_content\u00bb equal_height=\u00bbyes\u00bb content_placement=\u00bbmiddle\u00bb el_class=\u00bbserviceRowNoIMGBG\u00bb][vc_column width=\u00bb1\/2″ el_class=\u00bbcustomPaddingInsedeBlock customNoVcColumnInner\u00bb][vc_empty_space][vc_column_text el_class=\u00bbcustomTitleArgoStile\u00bb]<\/p>\n

Argo Service 2.0<\/strong><\/h2>\n

[\/vc_column_text][vc_empty_space el_class=\u00bbnoDisplayMobile\u00bb][vc_column_text]Argo Tractors ha desarrollado y puesto a disposici\u00f3n de la red de concesionarios el nuevo portal Argo Service 2.0, que ofrece instrumentos y contenidos innovadores, con una presentaci\u00f3n gr\u00e1fica renovada, resolutiva para tabletas y smartphones (sistemas Ios y Android).<\/p>\n

Argo Service 2.0 ha dado a la red de los concesionarios la posibilidad de trabajar en perfecta interconexi\u00f3n, a partir del intercambio de documentos e informaci\u00f3n incluso de grandes dimensiones a trav\u00e9s del programa ArgoSharing<\/strong>.
\nLa secci\u00f3n Argo Training<\/strong> permite adem\u00e1s visualizar los cursos \u2013 en plataforma On Line \u2013 de todas las gamas de tractores, con inscripci\u00f3n directa y posibilidad de actualizaci\u00f3n de la participaci\u00f3n de todos los mec\u00e1nicos.<\/p>\n

La informaci\u00f3n tambi\u00e9n est\u00e1 disponible en:<\/p>\n

– boletines y documentos t\u00e9cnicos (mediante el bastidor del tractor)
\n– campa\u00f1as de reacondicionamiento
\n– solicitud de kits
\n– estad\u00edsticas de tractores en stock y retirados, a trav\u00e9s de la sesi\u00f3n espec\u00edfica WebStatistics<\/strong> del portal.[\/vc_column_text][vc_empty_space el_class=\u00bbnoDisplayMobile\u00bb][\/vc_column][vc_column width=\u00bb1\/2″ css=\u00bb.vc_custom_1508860198325{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb el_class=\u00bbcustomColumnImageMarchio\u00bb][vc_single_image image=\u00bb12604″ img_size=\u00bbfull\u00bb][vc_empty_space height=\u00bb35px\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row_content\u00bb equal_height=\u00bbyes\u00bb content_placement=\u00bbmiddle\u00bb el_class=\u00bbcustomRowWithDoubleBlock serviceRowIMGBG\u00bb css=\u00bb.vc_custom_1610358073458{background-image: url(https:\/\/www.argotractors.com\/wp-content\/uploads\/2021\/01\/service-sfumato-argotractors-tractor.jpg?id=12590) !important;}\u00bb][vc_column width=\u00bb1\/2″ css=\u00bb.vc_custom_1511260388678{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb el_class=\u00bbcustomColumnImageMarchio customPaddingInsedeBlock customSizeForIpadArgoDue\u00bb][vc_empty_space][vc_column_text el_class=\u00bbcustomTitleArgoStileDark dark\u00bb]<\/p>\n

Argo Report<\/h2>\n

[\/vc_column_text][vc_empty_space el_class=\u00bbnoDisplayMobile\u00bb][vc_column_text el_class=\u00bbdark\u00bb]Los informes permiten a Argo Tractors garantizar una asistencia inmediata y una respuesta oportuna y eficaz, adem\u00e1s de constituir una valoraci\u00f3n fundamental para mejorar el producto.
\nPor ello, la red de los concesionarios tambi\u00e9n ha sido dotada del sistema de informes web Argo Report<\/strong>, que garantiza un contacto directo e inmediato con el equipo de asistencia y permite elaborar la mejor respuesta al cliente y a sus exigencias.[\/vc_column_text][vc_empty_space el_class=\u00bbcustomNoDisplayInMobile\u00bb][\/vc_column][vc_column width=\u00bb1\/2″ el_class=\u00bbnoDisplayMobile\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row_content\u00bb equal_height=\u00bbyes\u00bb content_placement=\u00bbmiddle\u00bb el_class=\u00bbserviceRowNoIMGBG\u00bb][vc_column width=\u00bb1\/2″ el_class=\u00bbcustomPaddingInsedeBlock customNoVcColumnInner\u00bb][vc_empty_space][vc_column_text el_class=\u00bbcustomTitleArgoStile\u00bb]<\/p>\n

Telemetr\u00eda y Telediagn\u00f3stico<\/strong><\/h2>\n

[\/vc_column_text][vc_empty_space el_class=\u00bbnoDisplayMobile\u00bb][vc_column_text]Gracias a los servicios de telemetr\u00eda y telediagn\u00f3stico, que permiten una recogida de los datos en tiempo real, Argo Tractors puede monitorizar constantemente la eficiencia de las prestaciones de los tractores producidos e intervenir, incluso desde remoto, de manera predictiva.
\nEl programa prev\u00e9 una serie de controles preventivos, que certifican el uso correcto del tractor y la perfecta funcionalidad del mismo; de esta manera, se evitan eventuales paradas de la m\u00e1quina y se mantiene la eficiencia y, por consiguiente, el valor.[\/vc_column_text][vc_empty_space el_class=\u00bbnoDisplayMobile\u00bb][\/vc_column][vc_column width=\u00bb1\/2″ css=\u00bb.vc_custom_1508860198325{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb el_class=\u00bbcustomColumnImageMarchio\u00bb][vc_empty_space height=\u00bb35px\u00bb el_class=\u00bbnoDisplayMobile\u00bb][vc_single_image image=\u00bb12609″ img_size=\u00bbfull\u00bb][vc_empty_space height=\u00bb35px\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row_content_no_spaces\u00bb equal_height=\u00bbyes\u00bb content_placement=\u00bbmiddle\u00bb el_class=\u00bbcustomRowWithDoubleBlock customNoVcColumnInner customNoDisplayOnlyInTabletTech minHeight\u00bb css=\u00bb.vc_custom_1610532905706{background-color: #003a70 !important;}\u00bb][vc_column width=\u00bb1\/2″ css=\u00bb.vc_custom_1610357721249{background-image: url(https:\/\/www.argotractors.com\/wp-content\/uploads\/2021\/01\/3-sup-tecnico-argotractors.jpg?id=12610) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb el_class=\u00bbcustomColumnImageMarchio\u00bb][\/vc_column][vc_column width=\u00bb1\/2″ el_class=\u00bbcustomColumnWithPaddingMarchi customPaddingInsedeBlock\u00bb][vc_empty_space el_class=\u00bbnoDisplayMobile\u00bb][vc_column_text el_class=\u00bbcustomTitleArgoStileDark dark\u00bb]<\/p>\n

Training<\/h2>\n

[\/vc_column_text][vc_empty_space el_class=\u00bbnoDisplayMobile\u00bb][vc_column_text el_class=\u00bbdark\u00bb]A trav\u00e9s de la formaci\u00f3n t\u00e9cnica continua de los mec\u00e1nicos de los concesionarios e instructores de las filiales, Argo Tractors garantiza un servicio de asistencia de alta profesionalidad y perfectamente actualizado sobre la evoluci\u00f3n constante de las tecnolog\u00edas. Precisamente este \u00faltimo factor, ha determinado la propuesta de Argo Tractors de cursos de formaci\u00f3n espec\u00edficos en la sede central, ahora tambi\u00e9n en l\u00ednea.[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row disable_element=\u00bbyes\u00bb][vc_column][vc_empty_space height=\u00bb70px\u00bb][vc_btn title=\u00bbSCOPRI DI PI\u00d9\u00bb style=\u00bboutline-custom\u00bb outline_custom_color=\u00bb#003b70″ outline_custom_hover_background=\u00bb#003b70″ outline_custom_hover_text=\u00bb#ffffff\u00bb shape=\u00bbsquare\u00bb align=\u00bbleft\u00bb link=\u00bburl:http%3A%2F%2Fwww.argotractors.com%2Fpsm-systems%2F|||\u00bb][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][ccj id=\u00bbcss-service-page\u00bb][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=\u00bbstretch_row_content_no_spaces\u00bb content_placement=\u00bbmiddle\u00bb css=\u00bb.vc_custom_1610355683503{background-image: url(https:\/\/www.argotractors.com\/wp-content\/uploads\/2021\/01\/header-argotractors-supporto-tecnico.jpg?id=12585) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb el_class=\u00bbcustomRowMedium customRowWithSubheader\u00bb][vc_column][vc_empty_space height=\u00bb30px\u00bb][vc_column_text el_class=\u00bbdark customTitleSubheaderPage\u00bb] SOPORTE T\u00c9CNICO [\/vc_column_text][vc_empty_space height=\u00bb30px\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00bbstretch_row\u00bb el_class=\u00bbcustomQuoteAzienda\u00bb css=\u00bb.vc_custom_1610967366535{background-color: #ededed !important;}\u00bb][vc_column [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3174,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nSoporte t\u00e9cnico - 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